Shipping Information
At OhVintageShirts, we aim to provide a clear and reliable shipping experience for our customers. This Shipping Information page explains how orders are processed, shipped, and tracked, along with important details that may affect delivery timing.
Order Processing
Orders are typically processed after payment is successfully completed. Processing time may vary depending on order volume, product availability, customization requirements where applicable, and seasonal demand.
Please note that order processing time is separate from transit time. Orders are not considered shipped until tracking information has been issued.
Shipping Methods
We work with shipping partners to deliver orders to the shipping address provided at checkout. The shipping method used for your order may vary depending on destination, package details, and carrier availability.
Available shipping options, if applicable, will be shown during checkout or otherwise communicated as part of the order process.
Shipping Costs
Shipping costs are calculated based on factors such as destination, order size, and selected shipping method where applicable. Any shipping charges associated with your order will be shown at checkout before payment is completed.
From time to time, promotional shipping offers may be available. Where such offers apply, the relevant terms will be presented on the website or at checkout.
Estimated Delivery Time
Estimated delivery times may vary depending on your location, carrier operations, order volume, holidays, weather conditions, and other factors outside our direct control. Delivery estimates are provided for general reference only and are not guaranteed unless expressly stated otherwise.
Delays may occur during peak periods or due to carrier service interruptions. We appreciate your patience in such cases.
Order Tracking
When tracking information becomes available, it may be provided by email or through the order-related communication associated with your purchase. Please allow time for tracking updates to appear after the shipment has been processed by the carrier.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout. We are not responsible for delays, failed deliveries, or additional costs resulting from incorrect, incomplete, or undeliverable address information submitted by the customer.
Delivery Issues
If your order is delayed, marked as delivered but not received, or arrives with a shipping-related issue, please contact our support team as soon as possible. We will review the case and provide assistance based on the information available from the carrier and the order record.
Damaged or Incorrect Deliveries
If your item arrives damaged or if you receive the wrong item, please contact us promptly after delivery and include your order number and clear photos of the item and packaging where possible. This helps us review the issue and determine an appropriate resolution.
Returns and Exchanges
For information about returns, refunds, or exchanges, please review our related policy pages. Return and exchange eligibility may depend on the condition of the item, the nature of the issue, and other policy requirements stated on those pages.
Contact Us
If you have questions about shipping or the status of your order, please contact us:
- Website: https://ohvintageshirts.com/
- Email: [email protected]
- Phone: +13027292386
